What’s the role of technology in modern Indian franchising?
What’s the role of technology in modern Indian franchising?
Cloud-based tools and CRM systems make operations smoother. Even WhatsApp has become a key business channel.
2 Answers
Technology plays a huge role in modern Indian franchising from digital payments to online ordering, CRM tools, and AI-driven marketing. It makes operations smoother and helps owners reach customers faster. For many franchisees, it feels like a lifeline, giving them clarity, control, and confidence in a market that moves incredibly fast.
Technology plays a crucial role in modern Indian franchising by streamlining operations, enhancing marketing, and improving customer engagement. Franchisees use digital tools for inventory management, sales tracking, online ordering, and loyalty programs, while social media and digital advertising help reach wider audiences efficiently. Embracing technology allows franchises to maintain consistent quality, reduce costs, and scale rapidly, making it an essential driver of competitiveness and growth in today’s market.